Pearls Street Volunteering Info

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PEARLS STREET VOLUNTEER AGREEMENT
Pearls Street is our team working name until we relaunch officially

WHAT WE ASK OF OUR VOLUNTEERS

• To perform your volunteering role to the best of your ability and in accordance with the   role description (please ask to see one if you haven’t got one).
• To follow  procedures and standards as stated in the relevant policies,  standards in our code of conduct and your agreed role. (Please ask for your role description if you need to see them.)
• To maintain the confidential information of the organisation and of those who use our services.
• To read all communication and updates   associated with Pearls Street. 
• Commit to   attending ongoing supervision, training and team meeting dates. 
• To communicate   with team leaders and project leads regularly. Sending in reports after each   activity, any concerns/feedback/risks (regarding teams or those we work   with), safeguarding issues, anything significant.
• To fulfil all   rota/time commitments and if you cannot fulfill please give us reasonable   notice or make other arrangements wherever possible.
• To not consume alcohol for 12 hrs.   prior to being on duty in your role on the team.
• To advise your   team leader or project lead of any illnesses or medication being taken that   could adversely affect your ability to fulfil your role.
• To respect Pearls Street team members,   those we support and the local community.
•  Strive to resolve any   concerns fairly and reasonably, applying our complaints procedure when it’s   needed. 
• To not talk to the media about Pearls   Street and refer the media to the Pearls Street office. 
• To contact   your project lead/volunteer co-ordinator with urgent matters or debriefing   needs even outside of set supervision or meeting times.

For all new team members 

• To complete our application process,   to provide referees and to agree to a DBS (Disclosure & Barring service)   check being carried out before commencement of volunteering.
• For all new team members -To complete a period of induction and training and commit to 18 months on team in order to   build consistency and trust for those we work with.

WHAT OUR   VOLUNTEERS CAN EXPECT OF US

• To communicate regularly to keep you   updated with expectations for your role and any changes to the project.
• Provide support and feedback   opportunities, including through supervision and debriefing 
• Provide   training relevant to your role. Required training and also responding to the   needs of team members and those we work with.
• Explain the   standards we expect for our services and to encourage and support you to   achieve and maintain them.
• To   repay any legitimate expenses incurred on behalf of the work you do for   Pearls Street as agreed with Project Lead.
• To provide you with adequate   information of our relevant policies and procedures.
• Respect and listen to   your feedback, and keep you informed of any changes.
• To provide adequate insurance cover   for volunteers whilst undertaking voluntary work.
• To ensure that all volunteers are dealt   with in accordance with our equal opportunities policy.
• To put   procedures and guidelines in place to create a safe working environment for   our teams and those who use our services.
• Encourage a positive and   supportive volunteering experience.
• Provide   induction and ongoing training to meet the responsibilities of your role.

Signed

This agreement is in honour only. It is not intended to be a legally binding contract and either Our House or the volunteer can end the agreement at any time.

Please sign our paper copy or tick to show your agreement on our online form.

Signed …………………………………………..

Print name………………………………………Date………….

Signed on behalf of Our House/ Pearls Street 

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Print name…………………………………………………Date……….